226. Is it you or is it them? How to know when to fire “THAT” client
If you’ve been in the wedding industry for really any length of time, you’ve probably had a nightmare client or two who sucked the life out of you and left you questioning whether or not you want to be in this crazy industry. I get it, I too have been there and have the t-shirt, the gray hairs, the extra wrinkles and the negative review to show for it. In our industry, we have a ton of pressure to deliver an exceptional experience for each and every client and we sometimes find ourselves working with clients that have unrealistic expectations when it comes to budget, communication, work output, and more.
But if you’re coming across those soul-sucking clients too often, it might be time to ask yourself, “Is it them? Or is it me?” Maybe it’s time to make some changes in your business to avoid those calamities.
Now if it’s truly them, the next questions become, “How do I know when it’s time to fire “THAT” client? And how would I do it?" The Planner's Vault's Gina Johnston and I have done it before - tune in to find out how we tackled this awkward situation.
Episodes Referenced
178: 6 projects for your intern, with Gina Johnston
43: Wedding Industry Hiring and Onboarding with A Southern Soiree's Gina Johnston
154: How to shift your business to meet Amazon-addicted couples, with Michelle Loretta
62: How to Respond to Negative Online Reviews
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Hosted by Megan Gillikin, Weddings for Real is presented by The Planner's Vault, and is produced by Earfluence.