When you feel your phone buzzing, and you look down to see your client's name, what do you think? Are you worried it’s something bad? What about when you KNOW it’s something bad? The client isn’t happy for whatever reason, and they’re calling to tell you about it. Do you get a pit in your stomach? Of course you do, everyone does. But how do you handle it? Today we're talking to conflict resolution specialist Jen Trotter about what you SHOULD be doing to handle these types of problems.

The Unraveling series, where amazing and inspiring entrepreneurs share the unraveling of old habits and mindset that holds us back, and the rebirth of new. Today we talk to Las Vegas luxury wedding planner Andrea Eppolito, who was crushing the Vegas wedding scene in 2016 - until she went home and told her husband, "I hate what I'm doing. I hate who I'm doing it for. I hate who I'm doing it with. I just can't function like this."

Do you have money mindset blocks that are preventing your business from growing and preventing you from leading your best life? Maybe you believe that you don't deserve to charge more yet. Or maybe you believe you shouldn't charge more because you love what you do. Or maybe you think there's a new competitor popping up every day who charges so little, it's not worth it to raise your prices.

What makes an amazing wedding experience for our clients and their guests? Is it the design elements that make them stop in their tracks when they first see the ballroom or the tent, plus the small little details that start multiple conversations throughout the evening? Is it the logistics of making sure that every vendor is on the same page and the wedding runs smoothly without any confusion or time that seems to drag on?

Hi (First Name), Welcome to the (insert podcast here) Podcast! Are you wondering how to personalize some of your automated touch points with your (insert industry here) clients to make them feel more natural so you can connect with your clients more authentically? Business Operations Consultant and lifelong ease-seeker Charlotte Isaac tells us how.

In some exciting news, after 12 years of running A Southern Soiree Wedding and Event Planning, Megan has passed the torch to the next owner. There have been tears of joy, tears of overwhelm, tears of sadness, and tears of laughter. There have been many WTFs, crazy stories, bad decisions, and life-changing moments. Today, Megan and Jason reflect on the journey and talk about the next chapter.

Let’s think about the couples who fill out an inquiry form. They’re interested in the specifics of your services and your price point of course, but what they're truly hoping for is a real, meaningful connection. It’s the longest they’ll work with someone and it’s the most money they’ll spend on one day, so a wedding pro who makes them feel understood, happy, and excited - that’s who they’re going to pick. But how do you make that connection happen?

What are some ways to effectively work with an intern (and not just give them busy work)? Megan and Gina Annab Johnston offer 6 projects you can give your intern right away!